1. Introduction
Welcome to MagicMe Stories ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized storybook creation service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address (for account creation)
- Photos of family members (for story personalization)
- Character names and relationships
- Payment information (processed securely through Stripe)
- Story preferences and settings
2.2 Automatically Collected Information
When you access our service, we automatically collect certain information, including:
- Device information (browser type, operating system)
- Usage data (pages visited, features used)
- IP address and general location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Create personalized storybooks with AI-generated illustrations
- Process payments and manage subscriptions
- Send you important updates about your account and stories
- Improve our service and develop new features
- Provide customer support
- Comply with legal obligations
4. Photo Storage and Security
Your family photos are extremely important to us. We implement industry-standard security measures:
- Secure Storage: Photos are stored in encrypted cloud storage (AWS S3) with enterprise-grade security
- Access Control: Only you can access your uploaded photos through your account
- AI Processing: Photos are processed by our AI partners (OpenAI) solely for story illustration generation
- No Public Sharing: Your photos are never made public or shared with third parties for marketing
- Deletion Rights: You can delete your photos at any time from your account
5. Third-Party Services
We use trusted third-party services to provide our features:
- OpenAI: For AI-powered story generation and illustrations
- Stripe: For secure payment processing
- AWS: For secure cloud storage and hosting
These services have their own privacy policies and we encourage you to review them.
6. Children's Privacy
Our service is designed for families with children. We take children's privacy seriously:
- We do not knowingly collect personal information directly from children under 13
- Parents/guardians must create accounts and upload photos
- Photos of children are used solely for personalized story creation
- We comply with COPPA (Children's Online Privacy Protection Act)
7. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and all associated data
- Export: Download your created stories
- Opt-out: Unsubscribe from marketing emails
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your photos are permanently deleted within 30 days
- Your stories are permanently deleted within 30 days
- Account information is retained for legal compliance (e.g., payment records) as required by law
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: MagicMe Stories Privacy Team
Summary: We collect photos and personal information to create personalized stories for your family. Your photos are securely stored, never shared publicly, and you can delete them anytime. We use trusted partners (OpenAI, Stripe, AWS) to provide our service. We comply with children's privacy laws and give you full control over your data.